No, because Wickr will notify customers only if Wickr will disclose content information, and Wickr does not have access to any such information. Will Wickr Notify Customers of Requests for Account Information? A description of the information sought.Identifying information for the account from which information is requested, such as Customer ID or phone number (please note that phone numbers will only yield responsive information when the customer has enabled ID Connection) and.Law enforcement or other government requests for customer information must include: What Must Be Included in Account Information Requests? Any customer content that might be stored on Wickr’s System is encrypted and indecipherable. Our system is designed to protect our customers privacy and therefore Wickr does do not have access to our customers decrypted message content. Contents of Communications Are Not Available Wickr might seek reimbursement for costs associated with responding to law enforcement requests for information, particularly if the costs incurred are the result of responding to burdensome or unique requests. During the emergency, ALERT will grant law enforcement temporary account access. These requests must be submitted through the ALERT by selecting the emergency request button. Wickr reserves the right to respond immediately to urgent law enforcement requests for information in cases involving a threat to public safety or risk of harm to any person. Upon receipt of a lawful and binding request, Wickr will preserve requested information for up to 90 days.Įmergencies. Department of Justice Office of International Affairs. Such international requests may be made to the U.S. law-enforcement agency seeking to obtain data from Wickr must work through the available legal and diplomatic channels in its jurisdiction, including through bi-lateral or multi-lateral legal assistance treaties (“MLATs”) or letters rogatory processes.
1 Legal process must be served by uploading the appropriate documentation to ALERT. Wickr does not accept service of subpoenas, search warrants, or other legal process except through the Amazon Law Enforcement Request Tracker (“ALERT”). Wickr objects to overbroad or otherwise inappropriate demands as a matter of course. Wickr will not release customer information without a valid and binding legal demand properly served on us, such as a subpoena, search warrant, or other legal process. law enforcement must be properly served on Wickr. Requests for customer account information from U.S. law, and can provide only non-content subscriber information. Wickr responds to valid and binding legal process issued in compliance with U.S.
#Wickr me server status professional#
Because Wickr business tools are designed to be used within a secure professional environment, each customer network is managed by the customer’s administrator who can invite users within and outside of the network. We do not have plaintext copies of content exchanged through our system or the keys to decrypt customer messages. Encrypted messages are temporarily stored on our servers and are deleted after they are downloaded to the recipient’s device(s). Senders control who can read their messages and when they expire. We do not have plaintext copies of messages sent via Wickr or the keys to decrypt customer messages.ĪWS Wickr is a separate collaboration platform that allows customers to create secure professional networks to send messages and files.
#Wickr me server status free#
Wickr Me is a free app that provides end-to-end encryption of text, picture, audio, and video messages.
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